SUPPORT & LOGISTICS

Contact laboratory support

Our technical desk provides assistance regarding analytical certificates, compound solubility, order tracking, and institutional purchase orders.

Direct Communication

Inquiries & Quotes: [email protected]
Fulfillment Desk: San Diego Distribution Facility
California, United States
Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM PST
Cold dispatch cutoff: 2:00 PM EST
Cold-Chain Integrity Guarantee

All sensitive compounds are packaged in vacuum-sealed vials with desiccants and thermal insulation. If any shipment arrives compromised, replacement lots are dispatched immediately upon receipt of carrier documentation.